· Advanced reservations suggested.
· Cancellations: A 24 hour advanced notice for appointments in order to avoid being charged a service fee. However, spa or wedding packages require a minimum of 48 hours notice to avoid being charged full service fee.
· Please arrive 20 minutes before your Spa experience. This will allow time for check-in, changing into robe and slippers, and relaxing in our sauna or tranquility room
· Late arrivals may experience a reduction of time so that our next guest will not be delayed.
· Please silence cell phones upon arrival.
· Children: 360 Salon and Spa is a place to relax in the ultimate service experience. For the comfort and safety of guests, we ask that children be in the salon only if they are receiving services.
· Please inform your therapist/ hair dresser of any medical conditions you may have such as allergies, surgeries or pregnancy, as some treatments may be inadvisable due to conditions.
· Gift cards in any dollar amount are available for that special someone. They can be used for individuals or packages. Gift cards are non-refundable if lost or stolen. They expire one year after purchase date. (No extensions)
· Service Guarantee: If for any reason you are not satisfied with your service, please let us know promptly and we will do our best to correct it to your satisfaction. All color correction requests must be made within 48 hours.